SHIPPING & RETURNS
SHIPPING POLICY
All items are shipped with 2-5 days of CLEARED payment via USPS. Shipping and handling rates are determined by the amount of items that are ordered and/or the weight of items.
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If your package is returned back to us you would be responsible to pay for shipping to have it sent back to you.
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RETURN POLICY
**DUE TO COVID-19 THERE WILL BE NO RETURNS OR EXCHANGES UNTIL FURTHER NOTICE.**
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**Return Shipping fees are not covered **
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Damaged or Incorrect Items
If you receive a damaged or incorrect item please contact the J Spot within 3 days of receiving the item(s) so that we may assist you within a reasonable time frame. Please note all items sent back must be in new condition, clean, unwashed, stain free, unworn with all tags attached. Anything after 3 days will not be accepted
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Exchanges
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Exchanges are accepted for the same item different size. Also, please be aware that when your exchanging an item for a different size, the item isn't always guaranteed to be in stock. In the event that this happens you will be issued an E gift card Via The J spot. We are unable to accommodate exchanges by mail.
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The following items are non-returnable
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All items purchased on sale
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Bodysuits
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White items
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Please note we are online retailer all returns will have to be mailed back to us
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